Routine ninja

Routine Ninja is an app that motivates teenagers to manage their T1D diabetes by using positive rewards.

Project Objective

To lead new users to meaningful actions that advance the experience/narrative, and facilitate behavior modification and result in specific emotions for teenagers with Type one Diabetes.

My Role

Research
UX design
Prototyping
Usability testing

Tools

Figma
Invision
Illustrator
Photoshop
TestFlight

Duration

3 months

Mentor

Kate Rutter

The Challenge

Teenagers with T1D (Type 1 Diabetes) feel demotivated and easily distracted, and forgets to check blood glucose. And their guardians feel Feel anxious and worried.

T1D (Type one Diabetes) is chronic condition in which the pancreas produces little or no insulin. Approximately 1.25 million Americans have Type 1 diabetes. Type 1 diabetes is a 24/7 disease that requires constant management. Based on the study, people aged 12-25 have very poor blood glucose control.

The Solution

Routine Ninja is an app that motivates teenagers to manage their T1D (Type 1 diabetes) by providing positive rewards.

Teens' parents or guardians can:
Set up reward
Set up check-in requirements
Send the deal
Teens with type 1 diabetes (T1D) can:
Accept the deal
Check blood glucoses as required
Claim the reward

For teens

For teens' parents or guardians

Key Features

1. Guardian sets up a deal

There are three steps to setting up a deal -- choose a reward, select check-in times, and time frame, and an account.

2. Teen accepts the deal

Get notifications about the new deal through email and the app.

3. Teen claims the reward after finish the requirements.

Teens need to follow the request to check their Dexcom app and input the result on Routine Ninja. All recorded data are shown on the dashboard.

Research

Research Process

The team has the research for teenagers with T1D. , but they haven't done any research for parents. After we talked to six teens and six parents, we found their pain points and needs.

Competitive analysis
Qualitative research
Persona
Concept testing
Beta testing
Customer journey

Research Findings

Following our customer interviews, we synthesized our findings and were able to create a customer journey and persona which were presented and discussed with the client. These exercises formed a great foundation to move into feature ideation and prioritization.

Design

Design Iterations

Academic studies show that teenagers with type 1 diabetes who receive support from their family achieve better health outcomes. Through ‘deal-making’, Adelie Health wants to encourage the teamwork between the teenager and parent. When I joined, the team already built the MVP and I was helping the team to dive deep in some key flows and features.

On-boarding flow and "rewards choices" are my main focus.

Iteration Highlights

Final Design

impact

We are using TestFlight for our beta testing. So far, the test result shows that:

78%
Beta testers said the app is really simple to use
64%
Beta testers liked the idea and said it would motivate them a lot.
“It sounds pretty motivational.”
— John (a 15 year old teen diagnosed with type 1 diabetes)
"Sounds good, parents also need motivation and emotional encouragement. "
— Dan (a dad of teen with type 1 diabetes)

Learnings & Next Steps

There is so much more to come!

Exploring the healthcare industry

- Finalize "setting up rewards" flow Redesign the dashboard - Design the I - watch mockup
- Conduct the language application study
- Add a “Note-taking feature” during the check-in process
I said I want to explore the healthcare industry before I graduate, and I did. I thought the healthcare industry only accepted people with a lot of experience or professional knowledge. But now I realized that as designers, we still can do a lot for people.

I am so glad that I got this opportunity to work with these industry experts, talk to all these patients and do something for them.
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